Walking into Gary's retail store I noticed one of his staff busy at the drafting table talking to a customer about a sound system for the backyard. Listening in on the conversation, I sensed the customer wanted to buy something and didn't really know what he needed.

Good news is finally starting to come in: According to the Los Angeles Times, the sales of luxury goods is on the increase.

Strategies for beating the big-box boys By Leslie Stevens If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.

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