Margaret Sheehan

May has been named CEDIA Certification Month by the organization, which plans promotions “designed to draw attention to the benefits of its comprehensive education and certification programs offered through CEDIA University.” “With more than 4,000 active certified professionals, CEDIA University is the most successful professional education and certification program in the residential electronic systems industry,” said Margaret Sheehan, CEDIA’s senior director of professional development. “We want our membership and industry supporters to join us in celebrating all that we have accomplished together. There are numerous certification opportunities throughout the rest of 2007, and we hope this special CEDIA Certification Month will help to bring new

Distributor ADI announced a “major commitment” to educate both its customer base and its own sales force on new technologies through a number of educational opportunities this year. Those opportunities, said ADI, include Expo seminars, CEDIA Home Theater Audio Boot Camps, CEDIA Level I Review and Exam courses, networking/IP training classes, high-definition video training, manufacturer trainings and counter days, vendor rollouts and interactive demonstrations aimed variously at advanced and entry-level students. ADI’s training courses range from entry-level introduction courses to more intense, advanced-level courses. “Great technology is not complete without comprehensive training,” said ADI Training Manager Michael Masten. “ADI takes pride in providing dealers, installers

Custom Installation Education Diversifies By David Dritsas The front line of any custom retail business is the employee. Because the employee—whether a member of the sales, design or installation team—is the primary contact to the customer, it's essential that employees genuinely know what they are talking about. They are the ones that must convincingly convey to the customer the value of what the customer is buying—or could be buying. That's not an easy task in the increasingly complex landscape of custom CE. There's a lot to know, and classes aren't taught on college campuses. Manufacturers, retailers and installers unanimously agree that the need for

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