Gordon Van Zuiden

CEDIA is hosting its annual membership meeting, in webinar format, on Dec. 12. CEDIA treasurer Gordon Van Zuiden and secretary Buzz Delano will host the 30-minute meeting, covering such topics as highlights of 2012 and CEDIA initiatives for the new year.

Randy Vaughan has been named the new chairman of CEDIA, heading an executive committee that also includes vice chairman Randy Stearns, Treasurer Gordon Van Zuiden and Secretary Federico Bausone

In the November 2008 issue, cyberManor, of Los Gatos, Calif., was honored with CustomRetailer's Customer Satisfaction Award! This feature began in June 2008, honoring custom integrators who have exemplified excellence in serving customers. The final award winner was featured in the June 2009 issue. Take a look at why cyberManor is one of CR's award recipients.

What’s the best way to spread the word about your great customer service? Have your customers do it for you! That’s what Gordon van Zuiden of cyberManor, Los Gatos, Calif., is achieving as evidenced in this letter sent from one satisfied client to a potential new one. This letter is truly a thing of beauty to any business owner; please read on! Hello Charles, I was talking to my friend, Gordon, with cyberManor today. He mentioned your project and that he was hopeful he would be able to work for you. I asked for your e-mail address because I wanted to be able to

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