Opinion

10 Biggest Mistakes Companies Make
August 1, 2009

"A common mistake that companies make is to move forward with a new product, technology or solution without a proper understanding about the application, installation, or integration knowledge and experience required to create a positive outcome.

Trusted Partner
June 12, 2009

In the November 2008 issue, cyberManor, of Los Gatos, Calif., was honored with CustomRetailer's Customer Satisfaction Award! This feature began in June 2008, honoring custom integrators who have exemplified excellence in serving customers. The final award winner was featured in the June 2009 issue. Take a look at why cyberManor is one of CR's award recipients.

Forging Lasting Relationships
June 12, 2009

In the December 2008 issue, Paradyme, of Sacramento, Calif., was honored with CustomRetailer's Customer Satisfaction Award! This feature began in June 2008, honoring custom integrators who have exemplified excellence in serving customers. The final award winner was featured in the June 2009 issue. Take a look at why Paradyme is one of CR's award recipients.

Trusted Partner
June 12, 2009

In the October 2008 issue, Krystal Clear Audio-Video, of Dallas, Texas, was honored with CustomRetailer's Customer Satisfaction Award! This feature began in June 2008, honoring custom integrators who have exemplified excellence in serving customers. The final award winner was featured in the June 2009 issue. Take a look at why Krystal Clear Audio-Video is one of CR's award recipients.

Of the Same Mind
June 10, 2009

In the February 2009 issue, 2 Guys Audio Video, of Gresham, Ore., was honored with CustomRetailer's Customer Satisfaction Award!

A Little Goes a Long Way
June 10, 2009

In the April 2009 issue, The Little Guys, of Glenwood, Ill., was honored with CustomRetailer's Customer Satisfaction Award!

A Customer for Life
June 10, 2009

In the March 2009 issue, Gramophone, of Timonium, Md., was honored with CustomRetailer's Customer Satisfaction Award!

More Than a Retailer
June 9, 2009

The June 2009 issue of CustomRetailer honored Wilshire Home Entertainment, of Thousands Oaks, Calif., with its Customer Satisfaction Award!

Truly Impressive
June 9, 2009

In the May 2009 issue, Theater Advice, of Dallas, Texas, was honored with CustomRetailer's Customer Satisfaction Award! This feature began in June 2008, honoring custom integrators who have exemplified excellence in serving customers.The final award winner was featured in the June 2009 issue. Take a look at why Theater Advice is one of CR's award recipients.

Who Said Change Is Difficult?
January 1, 2008

Change can be exhilarating, and that’s what I feel right now, shear exhilaration. After 17 years of producing magazines for the consumer electronics end user, I have moved over to the business side of our industry as the new editor of CustomRetailer magazine. Over the last five years, I have watched CustomRetailer grow into the must-read publication for the residential audio/video and automation integration electronics professional. And I’m eager to build on this proven success and take the book to the next level where we will further our commitment as a business strategy magazine for the business owner and manager. The core purpose of CustomRetailer