The New Clifford Alarm System
By Brett Solomon
As we all know, alarm systems have become increasingly difficult to install correctly on today's sophisticated vehicles. Multiplex technology, fac-tory transponder systems and tricky dashboard panels have left alarm installation only to the most well-trained installers. Of course, lesser-trained installers do wind up installing alarms, sometimes to the dismay of the customer, who may purchase an alarm that constantly falses or leaves the owner stranded.
Custom Retailer checked in with the folks at Clifford to get the lowdown on the newly introduced G5 (Generation 5) systems. Since the company's acquisition by Directed Electronics, the goal has been to retain the sophistication of the Clifford alarm brand while reducing the technical installation headaches facing those in the install bay.
Says Glenn Busse, Directed's senior vice president of sales, "G5 captures the essence of keeping complexity down while multiplying flexibility and adaptability beyond a technician's wildest dreams. Our engineers have maximized the use of the system's I/Os in order to deliver more features and functionality, while keeping the interface complexity down to a minimum. No one else has ever delivered a solution this advanced — it's truly amazing!"
One of the most interesting aspects of the new Clifford systems is that the transmitters use computer-based code learning. In other words, it is possible to assign any transmitter button to any system function. The transmitter initially comes programmed with the standard configuration, though it may be customized.
In situations where the owner does customize the transmitter, it is imperative that you log this information so as to avoid future headaches. In fact, because of the sophistication of today's systems, it would not be a bad idea to make a database, not only of what alarm the customer has (irrespective of alarm make or model) in his or her vehicle, but a detailed list of functions that are enabled or disabled. This will make those tiring troubleshooting phone calls shorter in duration. The last thing you want to do is to have to pull an installer off a job and send him or her to a remote location to help a stranded and extremely dissatisfied customer.