Media Center Doesn't Meet Our Standards
Despite my reservations, I decided to hold onto the unit and show it off to my customers during the grand opening of our Seaford, N.Y., store. It got some "oohs" and "ahhs" when the pictures of my kids softly rolled onto the screen accompanied by the music of Norah Jones playing in the background. Nobody had any interest in actually purchasing one of the units, however.
My most embarrassing Media Center experience occurred during my friends-and-family night. In front of 50 of the most important people in my life, I had trouble getting the machine to work. I really wasn't interested in such a challenge with this unit. I imagined how one of my (or your) customers would feel if this happened to him while showing off the new system I sold him to his friends!
In my view, Media Center provides an interactive way to manage your photos and some cool "showing off" to your friends and family. And to be fair, it does everything else it claims to do—audio, video, DVR and so on. Regardless, I have yet to be impressed enough to say that Media Center meets the standards we all try to maintain as custom retailers.
MY NETWORKING GUY AGREES
I wanted to be sure I wasn't jumping to conclusions, so I decided to speak with Chris Suozzi. He's the man who maintains my network, and we work with him on some of our larger networked homes and offices.
When we first spoke of Media Center, he was very high on the product. He later told me, however, that once he installed Media Center for a family member, he realized the limitations of the platform. "I was not happy when he [the family member] called me and told me he could not watch TV because the computer was locked up," said Suozzi.