The Home Theater Specialists of America (HTSA) buying group conducted its fifth annual Custom Manager’s Meeting in St. Louis over the weekend. The three-day event drew 57 heads of custom departments from the group’s membership.
Presentations were delivered by Joe Zanola (“Hiring methods to capture great employees”), Crestron’s Craig Gulley (“Why and how to get in the lighting business”) and SpeakerCraft’s Dave Donald (“How to hire, motivate, and keep teammates for life”). Attendees participated in roundtable discussions on project management, tracking billable hours, rewarding installers and attracting builders and architects.
Members who delivered presentations included Ed Condiracci of Electronic Design Group, who discussed “rip outs,” Chris Abbott of Abbott’s Audio Video on methods to cultivate business with builders, Brad Whitehead of Paragon Technologies on how lighting insulates his company from competitors.