CR’s Customer Satisfaction Award for July: Impressing the Unexpected
Integration Controls of St. Louis, Mo.
Integration Controls proves that when you pay careful attention to a client’s needs and cater to their requests, you get incredible results. Cathy Herman, of Midwest Therapeutic Endoscopy Consultants, is clearly impressed and appreciative of the time Integration Controls gave to the project along with their respect for the unique environment in which they had to work. Shining through everyday work was Integration Control’s commitment to customer satisfaction and high-quality installation. Cathy Herman isn’t the only one who’s ready to congratulate this company for its dedication—CR also commends Integration Controls and is proud to present it with the Customer Satisfaction Award.
Congratulations, Integrated Controls!
June 14, 2007
11144 R Manchester Road
St. Louis, MO 63122
I just wanted to take a moment to tell you how pleased we are with the audio visual solution you designed and installed for us. We have found the system to be flexible and easy to use. The time Integration Controls spent prior to the installation to discuss our needs, ask and answer questions and propose options resulted in a system that fully meets our needs.
Everyone we worked with at Integration Controls was professional, knowledgeable,
courteous and thorough. From the moment you asked for a retainer for design services,
I knew you were the vendor for us. It’s clear that your value is in your knowledge and the time you spend to apply that knowledge to your client’s specific needs. You truly want to build the system that works best for the client.
Your flexibility in performing our installation outside of our client hours was critical to our business. I was really pleased with the way the installation areas were clean and put back in order at the end of each work day.