Custom Turns a Corner
For his part, Cook will keep an eye on new sub-systems, and advancements in whole-house music distribution, media servers and HDMI products that lead to more reliable switching.
Doherty is seeking new shade solutions, especially since the window treatments side of his business has begun to trend up. He also said he wanted more choices in “profitable home network solutions and simple, repeatable network-enabled security systems.”
Doherty—and most other attendees—will spend a good portion of their time at EXPO not only looking for the next “new,” but also seeking fresh ways to further adjust his business for today’s realities. “We need to develop our service value proposition, such that more of our income is derived from billing for our time and services, and less and less for tangible products that can be price-shopped.”