CTIA surveys consumers on mobile device security
Consumers are still not too concerned about mobile device security issues, but they are adopting more advanced personal security measures, according to the results of CTIA-The Wireless Association’s recent survey, conducted by Harris Poll.
The survey, which looked into consumer security behaviors, found that with the increase of personal data being stored on mobile devices, 61 percent of wireless consumers use a PIN or password to lock their mobile device, which is up 20 percent from a survey conducted in 2012. Another 40 percent said they’ve installed anti-virus software on their smartphones, which is up 29 percent from the 2012 survey.
"These results demonstrate that the consumer education programs developed by the wireless industry and by individual companies are improving Americans' cybersecurity behaviors. We are pleased these numbers are moving in the right direction," CTIA Vice President of Technology & Cybersecurity John Marinho said in a statement. "This survey also reinforces the need for the entire wireless ecosystem—network operators, device manufacturers and application/content developers—to continue to work together to stem the rising tide of security threats. By collaborating and educating consumers, Americans will sustain the benefits of the US having one of world's lowest smartphone malware infection rates."
The CTIA survey also found that more than one third of consumers installed locks and data-wipe apps on their phones, 12 percent reported losing their device in the last year, almost 50 percent said they used an app or program to find their device, and around 40 percent said they contacted their wireless providers after losing their device.
Other findings include:
- Nearly half of smartphone users use their mobile devices for bank transactions, and the majority believe protections put in place are sufficient security measures.
- Nearly 60 percent of wireless users have or are willing to record personal health/fitness data on their devices.
- Over 80 percent of consumers are familiar with cybersecurity.
- Seventy five percent of users identified cybersecurity as protecting their personal data from identity theft, being secure on the Internet and protecting their devices from unauthorized access.