CEDIA EXPO Course of the Day: Creating and Implementing Client Care Programs
Each day, we’re going to be featuring a specific CEDIA course that you can take at CEDIA EXPO in October.
Today’s entry is Creating & Implementing Client Care Programs: The Service 2.0 Model, instructed by Michael Maniscalco of ihiji.
Have you embraced the concept of client care programs (service contracts), but struggle with the business tools to be successful? This class focuses on the creation, implementation, sales, and pricing of client care programs. Examples and templates are provided so you are ready to immediately start selling client care programs.
The Class Number is ESCR095B-2, it provides 1.5 Continuing Education Units (CEUs), and it takes place Wednesday, October 14, from 3:00 to 4:30 p.m.
A la carte, this course costs $140 for CEDIA members and $200 for non-members. However, CEDIA is offering the CEDIA Training Pass for $529, which gives you access to an unlimited number of training courses with the exception of certification exams, the Design Documents: Creating AV System Blueprint Drawings Workshop, and the CEDIA Outreach Instructor (COI) “Train the Trainer” Workshop.