CEDIA Dealer Quick Takes
Mike Temiz and Tom Galanis, 6 th Avenue Electronics, Springfield, N.J.:
Galanis: “My impressions on the first day are that the show seems a little lightly attended to me, because it’s a cautious environment out there. The focus seems to be on a lot more IT- and Internet-based products than a past shows – a big shift.
“Also, the past the focus was more limited to the esoteric customer. There are many more mass-appeal products at this Expo. And that’s good, because it will help make the industry more mainstream in appeal….
“Out in the retail environment, we hate to see big boxes – or anyone – experience any decrease in storefronts. It’s bad for the industry as a whole. We hope retailers like Circuit City will stick around because their market presence helps stores like ours promote categories. If they don’t stick around, someone will surely end up buying them because they’re a viable retail brand name with a lot of equity.”
Temiz: “We’re opening our largest store ever, 30,000 square feet, later this month – our 14 th store, in Smithtown, Long Island (N.Y.). Business is good.”
Charles O’Meara, Absolute Sound, Winter Park, Fla.:
“I see a lot more homogenization of products here, and that can be a danger. We still need products that allow a true specialist to serve his clients and tweak his service models for those clients. In fact, we’re coming up with a V.I.P. package for six-figure spenders, and those people are used to a certain level of service. Our company still services everything it sells, in house. You can’t treat service as an afterthought, if you are a specialist. It can’t be, ‘I will, if I have to,’ but ‘I want to, and I will.’ We have to remember that technology is the Rosetta Stone and we’re the translator.”