Business Chops Tip #96: Project Management: How Well Orchestrated Is Your Onsite Team?
Project management, like show production, has both front-of-house and behind-the-scenes production components. Likewise, systems design and installation project life cycles include both inside-the-firm operations as well as front-facing client interface. Logistics, planning, and tight coordination are critical success factors at the heart of project life cycle expertise.
The client facing, on-site execution reveals the firm's organizational expertise. In the best firms, all the installers and managers know their task expectations and interact with each other AND with the client onsite with expertise and knowledge of their parts in the whole project. How well does your team execute its projects onsite?
Author's Note: Creative and technical professionals (from musicians and actors to designers and engineers) rely on their "chops": those skills and techniques that they use to be successful on the job. Stiernberg Consulting coined the term Business Chops to encompass those skills, experience, and tactics that you rely on to be more successful. Whether you are a dealer, manufacturer, distributor, rep, or design firm, this series includes tips and techniques for optimizing sales, profits, and growth of your Custom Retail business.