Business Chops Tip #77: When Does Too Much Control = No Control?
Home and commercial electronic systems are more integratable than ever. New generations of whole-house/building management enable better central and remote systems management. One element that has not changed, however, is the need for user interface simplicity.
Expertise that differentiates great integrators is their ability to design, configure, and program control systems for all the systems operators in the home or enterprise. Training of the users is also key.
Great integrators don¹t project that what¹s intuitive and easy for themselves is just as simple for their customers. Are the systems control interfaces you configure simple and intuitive for ALL their users?
Author's Note: Creative and technical professionals (from musicians and actors to designers and engineers) rely on their "chops": those skills and techniques that they use to be successful on the job. Stiernberg Consulting coined the term Business Chops to encompass those skills, experience, and tactics that you rely on to be more successful. Whether you are a dealer, manufacturer, distributor, rep, or design firm, this series includes tips and techniques for optimizing sales, profits, and growth of your Custom Retail business.