Business Chops Tip #71: How Good is Your Team at "Glitch Management"?
Risk management consciousness is a basic element of good business practice. Excellence in project management systems and skills, from estimating to commissioning and the cash flow impact at every stage, differentiate the excellent integrators from the rest of the pack. But how many firms plan ahead for the risk of inevitable glitches?
The best systems integration firms know that glitches happen and have processes and procedures for dealing with vagaries that impact the project life cycle, such as change orders, variance thresholds, and re-prioritization of elements. What would it take for your firm to have a black belt in ³glitch management²?
The best ads include these elements and convey all three via a skillful mix of graphics and words. Many ads in our industry don¹t contain these basics and instead highlight only features and functions of new product. Do your ads compel your market to act?
.Author's Note: Creative and technical professionals (from musicians and actors to designers and engineers) rely on their "chops": those skills and techniques that they use to be successful on the job. Stiernberg Consulting coined the term Business Chops to encompass those skills, experience, and tactics that you rely on to be more successful. Whether you are a dealer, manufacturer, distributor, rep, or design firm, this series includes tips and techniques for optimizing sales, profits, and growth of your Custom Retail business.