Business Chops Tip #128: Can Your Firm Go Head-to-Head Against Intensified Competition?
Competition is fiercer than ever coming from all directions--telcos, cable companies, security firms, IT providers. They all have the drive to own
your customers' home network and control business.
Savvy custom retailers know that critical success essentials to winning and keeping customers include 1) understanding of customer needs, 2) ability to listen and
communication, 3) systems application focus, and 4) digital networking skills. Custom retail contracting firms already have an edge in their knowledge of electronic systems and how their customers use them. Does your firm have all the chops to compete against the behemoths that already have a "foot in the door?"
Author's Note: Creative and technical professionals (from musicians and actors to designers and engineers) rely on their "chops": those skills and techniques that they use to be successful on the job. Stiernberg Consulting coined the term Business Chops to encompass those skills, experience, and tactics that you rely on to be more successful. Whether you are a dealer, manufacturer, distributor, rep, or design firm, this series includes tips and techniques for optimizing sales, profits, and growth of your Custom Retail business.