Know Your IPIQ: Bringing Transparency to the Network
CustomRetailer: Talk about some of the differences between over-the-counter networking systems and enterprise-networking systems. What is it about a larger residential job that lends itself to taking the enterprise-networking path? What is it about an over-the-counter solution that falls short, in these situations?
Hagai Feiner: The question of the day is how to make the transition into high-end gear. We view ourselves as the fast-forward button for integrators. Within a residential environment, the driving force behind everything integrators do is client expectation. Satisfaction must be delivered, no matter the size of the job, or how many versions of a proposal were created. The client wants it to work, and to work all of the time, and work smoothly.
All of the devices the integration community uses are now integrated into the network. They all “lean on” the network. At the end of the day, the network becomes the digital foundation of the home. There is less room to compromise with that type of network than even with the types of networks we saw at the beginning of this decade, where you could just make do with a router and you would be fine. Most of those devices just surfed the Internet or enabled document printing.
Nowadays, to deliver a client’s expectations, you need “visibility”—the ability of the engineer to look at data stored on switches, access points or wireless controllers and translate it into valuable information, leading to an actionable process. Over-the-counter products don’t have that.
The ability for us to look into those networked devices and see what is happening all the way down to pinched wires allows us to find things. On a regular network, those capabilities do not exist; there may be some visibility, but there isn’t complete transparency.
The way we define enterprise, and what we use for visibility, in most cases, usually starts with Cisco and Cisco IOS. The most powerful operating system for networks today is Cisco IOS. That’s the power we harness.