Best practices for any type of company include the component of ongoing staff development and training. In our industry, especially for custom retailers and integrators, the training tends to center on keeping up with technologies, products, and installation/integration skills. However, industry innovation is more than new products; it includes new developments in many relevant bodies of knowledge.
Well designed professional development plans encompass components of business skills, management techniques, operations, product development processes, and leadership. Just as companies need product roadmaps for the goods and services they offer, they also need multi-faceted professional development roadmaps. Is your firm keeping up?
.Author's Note: Creative and technical professionals (from musicians and actors to designers and engineers) rely on their "chops": those skills and techniques that they use to be successful on the job. Stiernberg Consulting coined the term Business Chops to encompass those skills, experience, and tactics that you rely on to be more successful. Whether you are a dealer, manufacturer, distributor, rep, or design firm, this series includes tips and techniques for optimizing sales, profits, and growth of your Custom Retail business.
