Business Chops Tip #69: Are You Overly Reliant on E-Mail?January 9, 2013 By Jeanne Stiernberg
With electronic communications connecting us inside, outside, and "at-your-side" 24/7, it's all too easy to take the path of least resistance in all our interactions with other people.
Many neglect the full range of options and default to asynchronous (e.g. e-mail or text) vs. real-time communications.
There are times when voice contact and face-to-face interactions are the most effective. Asynchronous communication is a robust back-up to, not a total substitute for, voice-to-voice or in-person interaction.
Understanding communication dynamics is a critical success factor, and differentiating the best means of conveying each type of message separates the leaders from the rest of the pack
.Author's Note: Creative and technical professionals (from musicians and actors to designers and engineers) rely on their "chops": those skills and techniques that they use to be successful on the job. Stiernberg Consulting coined the term Business Chops to encompass those skills, experience, and tactics that you rely on to be more successful. Whether you are a dealer, manufacturer, distributor, rep, or design firm, this series includes tips and techniques for optimizing sales, profits, and growth of your Custom Retail business.