Integrating The Integrators: You're All On The Same Side
One of the more crucial yet difficult tasks for owners and general managers is team building. Not in the fluffy sense that big business HR people like to wave their hands in the air and talk about, but for real: actually working together efficiently and effectively.
The scenario that’s common to all small businesses, not just integrators, is the tendency for personnel to divide into cliques, often along the lines of job functions. It’s Psychology and Sociology 101, but the creating of in-groups leads to the definition of out-groups